Need help switching? 0800 093 2520 Expert advice available 8am - 9pm About this service

Call centre open 8am – 9pm GMT, 7 days per week.

Please note that our call centre may be unable to assist with switching to certain online-only broadband packages.

We are happy to offer this Ofcom regulated service provided through our partners Simplify Digital.


Like many websites uses cookies to help improve your user experience and services offered. If you do not wish to recieve cookies from then you should stop using the website straight away. If you decide to continue using then you are agreeing to the use of our cookies.

What are cookies?

When you visit some websites on the Internet small text files are created, downloaded by your web browser and stored on your device (whether computer, laptop, table or mobile phone). These small text files are called Cookies.

3rd Party Cookies we use

Google Analytics

_utma is a randomly generated number that is used to keep track of the number of times a user has visited this website. This cookie expires after 2 years.

_utmb is a randomly generated number that records the exact time a user first visits this website. This cookie expires after 30 minutes.

_utmc is a randomly generated number that records the exact time a user leaves this website. This cookie expires when the user closes their web browser.

_utmv is a randomly generated number that helps to identify a user as part of a custom segment within Google Analytics. This cookie expires after 2 years.

_utmz is a randomly generated number that includes information on how the website was reached, for example what search engine they used. This cookie expires after 6 months.

How can you delete cookies?

The correct method for deleting cookies will depend on the device and web browser you are using to access the Internet. You can find detailed instructions on how to delete cookies here.

If you delete cookies or block all cookies from downloading, then you might experience difficulties using this website.

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