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Privacy dies today: The Snooper's Charter returns - and now it's law
Apr
21

Privacy is dead: The Snooper’s Charter is now law

Friday, 21 April, 2017

The so-called Snooper’s Charter – the Investigatory Powers Act – which gives governments the right to spy on its citizens has now become law in the UK. Following a long and tortuous route through Parliament…

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What is 5G and how do I get it? 2
Apr
20

What is 5G and how do I get it?

Thursday, 20 April, 2017

5G is the fifth generation of mobile networking technology, slated to become commercially available by 2020. The first generation, now known as 1G, began in the 1980s with the first wave of mobile phones. We’ve…

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BT accuse TalkTalk of blocking broadband compensation scheme
Apr
18

BT accuse TalkTalk of blocking broadband compensation scheme

Tuesday, 18 April, 2017

The chief executive of BT’s consumer division has accused rival TalkTalk of scuppering plans for an industry-wide broadband compensation scheme. Ofcom launched plans in March for a £185 million compensation plan to instantly reimburse customers…

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Rural broadband: How bad is it, and what can you do?
Apr
18

Rural broadband: How bad is it, and what can you do?

Tuesday, 18 April, 2017

Unfortunately, it’s pretty bad. According to Ofcom, average rural broadband speeds are 13.7Mbps. That’s over three times slower than urban areas. Some especially unfortunate places get average speeds as low as 2Mbps. That’s a vast…

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BT landline elderly Ofcom
Apr
11

Broadband customers face shock 43pc ‘loyalty fee’

Tuesday, 11 April, 2017

Citizens Advice has highlighted the shocking price increase broadband customers face when their minimum-term contracts expire. The consumer advocacy group has dubbed the cost hikes a “loyalty fee” which punishes customers for sticking with their…

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How does the internet work? Connected world
Apr
5

How does the internet work?

Wednesday, 5 April, 2017

The internet is often thought of as a cloud – an abstract ‘place’ that websites float around in. In reality, the internet is a physical thing made of computers and wires – lots of wires….

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What broadband speed do I need?
Apr
4

What broadband speed do I need?

Tuesday, 4 April, 2017

One of the most-searched for phrases when it comes to the internet is: ‘What broadband speed do I need?’ It’s no surprise, really, because connections in the UK can vary wildly from a piffling 2Mbps…

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Ofcom hits Openreach to slash superfast broadband bills
Mar
31

Ofcom hits Openreach to slash superfast broadband bills

Friday, 31 March, 2017

Telecoms regulator Ofcom says it will slash the wholesale price that Openreach can charge for superfast broadband in a bid to cut bills for millions of customers. Openreach is BT’s network arm, whose engineers install…

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What is it latency and how does it kill fast internet?
Mar
30

What is latency and how does it kill fast internet?

Thursday, 30 March, 2017

Latency is the secret enemy of the broadband user, producing internet that downloads huge files at lightning speed and yet navigates websites at a crawl. How can high-quality video stream flawlessly while a Skype conversation…

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BT tops broadband complaints as numbers soar 1
Mar
29

BT tops broadband complaints as numbers soar

Wednesday, 29 March, 2017

BT has the highest level of broadband complaints in the country, according to new figures released by Ofcom. The industry regulator said 33 out of every 100,000 BT customers had complained about their home broadband…

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Nine in ten face shock council tax rises: report
Mar
28

Nine in ten face shock council tax rise: report

Tuesday, 28 March, 2017

Households across the UK are facing inflation-busting council tax rises as government paves the way to add to bills to help fund adult social care. 90 per cent of local authorities will increase charges from…

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Vodafone mobile broadband prices to leap 3.2pc 1
Mar
28

Vodafone mobile broadband in 3.2pc price hike

Tuesday, 28 March, 2017

Tens of thousands of customers face higher Vodafone mobile broadband bills as the firm plans to hike prices from April 2017. Customers on a pay monthly mobile contract with Vodafone, or who get mobile broadband…

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BT fined record £42m for delays installing broadband
Mar
27

BT fined record £42m for delays installing broadband

Monday, 27 March, 2017

BT has been told to pay the Treasury a record £42 million fine after the regulator Ofcom found it had broken broadband competition rules. The stunning rebuke comes after BT failed repeatedly to properly install…

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The 5 best no-contract broadband deals in March 2017
Mar
24

Top 5 no-contract broadband deals in March 2017

Friday, 24 March, 2017

No-contract broadband deals are on the rise and we’ve scoured the net to get you the best possible package for your hard-earned cash. Ofcom’s latest figures show that over 80 per cent of UK adults…

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Phishing: Beat the scammers and protect yourself with the latest tips
Mar
23

Phishing: Protect yourself to beat the scammers

Thursday, 23 March, 2017

It is a sad fact of today’s interconnected world that we will all encounter cybercriminals who try to steal our money and identity with phishing scams. These fraudsters bring misery and frustration to thousands of…

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Plusnet no-contract broadband
Mar
22

Plusnet fined £880,000 for wrongly billing customers

Wednesday, 22 March, 2017

Industry regulator Ofcom has slapped broadband provider Plusnet with an £880,000 fine for overcharging its former customers. Plusnet, which is owned by BT, continued to bill people who had cancelled their landline or broadband packages….

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Northumberland broadband van at Craster port
Mar
21

Northumberland broadband rollout gets £6.4m boost

Tuesday, 21 March, 2017

Northumberland broadband gets £6.4m today to get thousands more homes and businesses online in England’s north-east. The cash injection should add another 3,200 homes and business to the Northumberland broadband network. It’s good news for…

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£15.6m more for Scotland superfast broadband
Mar
20

£15.6m more for Scotland superfast broadband

Monday, 20 March, 2017

The Scottish government has announced an extra investment of £15.6 million to extend superfast broadband coverage to homes and businesses. Announcing the investment, Cabinet Secretary for Finance and Constitution Derek Mackay said more residents than…

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disabled broadband accessibility keyboard
Mar
20

One in five disabled people still can’t get broadband

Monday, 20 March, 2017

The telecoms regulator Ofcom says one in five disabled people can’t access the internet despite ever greater use of computers, smartphones and tablets. As the digital world becomes ever more vital for people’s everyday lives,…

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BT Openreach split
Mar
10

Openreach splits from BT in landmark broadband deal

Friday, 10 March, 2017

Uk broadband infrastructure will never be the same again after BT reached a deal with Ofcom to split from its Openreach division. The industry regulator asked BT to legally separate from Openreach – the engineering…

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Broadband speed ads are fraud, says MP 1
Mar
9

Broadband speed ads are fraud, says MP

Thursday, 9 March, 2017

ISPs are committing fraud by advertising broadband speeds that 90 per cent of customers will never get, one UK MP claimed in Parliament. At the moment, Internet Service Providers are allowed by the Advertising Standards…

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The simple typo that brought down Amazon Cloud 3
Mar
7

The simple typo that brought down Amazon Cloud

Tuesday, 7 March, 2017

Human error was at fault when a web storage system powered by Amazon Cloud wobbled and fell over at the end of February, the internet giant has admitted. Around 150,000 websites and top apps use…

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Tips for making the internet child-friendly
Jan
18

Tips for making the internet child-friendly

Wednesday, 18 January, 2017

It’s all too easy for children to find themselves on inappropriate websites. Whether they’re harmlessly playing online games on their tablets, sat browsing sites to help them with homework on the family computer, or sat…

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Wireless internet: How to get the most out of it
Jan
12

Wireless internet: How to get the most out of it

Thursday, 12 January, 2017

Wireless internet has revolutionised the way we live our lives. It has changed the way we work and even how we access entertainment. But despite all the positive impacts it has had and all the…

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New Price Rules for Broadband Providers
Nov
9

New Price Rules for Broadband Providers

Wednesday, 9 November, 2016

Paying more for your broadband than you expected? Check out these 3 big rule changes in broadband advertising to see how misleading prices are a thing of the past.

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Improving Broadband Speed
Sep
19

Improving Broadband Speed

Monday, 19 September, 2016

Are you frustrated by slow broadband? You’re not alone – households around the UK are affected by poor broadband speeds, but the problem might not be your internet service provider…
Check out our simple tips for improving your internet speed today!

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How to Complain to Your Broadband Provider
Sep
15

How to Complain to Your Broadband Provider

Thursday, 15 September, 2016

Contacting customer service or filling in an official complaint are the two ways most broadband consumers complain about their service or lack thereof. However, while these should be your first point of call any complaint…

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Contract Cancellation
Sep
12

Contract Cancellation

Monday, 12 September, 2016

So, you signed up for a broadband deal six months ago and now halfway through it, the price has gone up, your service has slowed and you can’t get an accurate billing breakdown. It’s a…

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Do I Need a Credit Check for Broadband?
Sep
8

Do I Need a Credit Check for Broadband?

Thursday, 8 September, 2016

Broadband is becoming an essential service for many of us but for some people, it is almost impossible to get a contract approved. Those with a bad credit rating fail the checks often required to…

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Your Broadband Consumer Rights
Sep
5

Your Broadband Consumer Rights

Monday, 5 September, 2016

If you buy something in a shop and you don’t want it or it breaks, you have the right to return it. Even if you download an app and it doesn’t work as advertised you…

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What is Fair Usage?
Sep
1

What is Fair Usage?

Thursday, 1 September, 2016

Selecting the right broadband package is a difficult choice – you need to consider speeds, price and download limits among other things. Most consumers tend to go for the unlimited package reasoning that it will…

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Aug
23

Is A Wired or Wireless Connection Better?

Tuesday, 23 August, 2016

Using a Wi-Fi connection is obviously a lot more convenient than draping miles of Ethernet cables throughout your home but a wired connection still has plenty of advantages – faster speeds, lower latency and no…

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Aug
21

Changing Your Wi-Fi Password

Sunday, 21 August, 2016

The internet is essential for daily life; we order our shopping on it, chat with friends, organise our banking, basically every facet of our personal lives can be accessed through it. However, it is all…

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Aug
19

Is There a Device Limit?

Friday, 19 August, 2016

Wi-Fi is not limitless – all computers, mobile phones, games consoles and other internet enabled devices share a finite capacity of resources. If you run two taps in your house at the same time, the…

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Aug
17

Netflix, Prime or Now TV?

Wednesday, 17 August, 2016

Streaming TV is so popular that terms surrounding it are slipping into our everyday vocabulary. If you’re struggling to choose between Netflix, Amazon Prime and Now TV, we’ve lined them up and compared the pros…

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Aug
5

Why Can Only Certain Areas Get Fibre?

Friday, 5 August, 2016

Superfast broadband for all is the future however, currently only certain areas are covered by the fibre infrastructure needed to offer speeds over 100mbps. Having access to this capability makes pages load in the blink…

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Jul
26

Everything you need to know about range extenders

Tuesday, 26 July, 2016

Most households now use wireless routers to ensure their internet access is compatible with mobile devices. But wireless routers have their limits, just like wired connections – and if you have a large property, a home with ‘dead spots’ or even a business premises that is trying to connect to a single wireless router, you might have trouble getting a strong signal, or even establishing a connection at all.

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Jul
26

What internet speed do I actually need?

Tuesday, 26 July, 2016

Internet speed is certainly important – and the speeds that some of the providers can offer now are a real selling point for many of them. Superfast fibre-optic broadband allows users to reach up to 200Mbps, an astonishing wireless speed – but do you really need your internet to be this fast?

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Jul
26

Basic Cyber Security Tips Everyone Should Know

Tuesday, 26 July, 2016

Password management firm SplashData regularly puts together a list of the most popular passwords – many of which are deemed incredibly dangerous to use, because of how easy they are to guess. Passwords like ‘qwerty’, ‘123456’ and even ‘password’ are still in use by millions – a fact that has cyber criminals rubbing their hands together with glee.

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Aug
3

Sky Broadband Unlimtied 2 Years Free

Sunday, 3 August, 2014

If you’re a Sky Sports customer then see how you can get Sky Broadband Unlimited free for 2 years when you activate your new home of European Football, Sky Sports 5.

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Mar
7

BT Broadband for just £5 a month

Friday, 7 March, 2014

If you’re moving home and want to make sure you get the best broadband deal for your new home, then see how you can get BT Home Broadband for just £5 a month for the first 6 months.

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Jun
11

BT Unlimited Broadband Free for Six Months

Tuesday, 11 June, 2013

If you’ve been waiting to get a really great value totally unlimited broadband deal then see how you can get the BT Unlimited Broadband package free for the first six months of an 18 month contract.

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Jun
11

Sky Sports Pack Half Price for 3 Months

Tuesday, 11 June, 2013

If you’re looking forward to the amazing summer of sport then see how you can upgrade your Sky TV package to the Sky Sports pack for just £10.50 a month extra for the first 3 months.

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Jun
3

Free Live Football with BT Broadband

Monday, 3 June, 2013

f you don’t want to miss a minute of the new Barclays Premier League season then see how you can get the new BT Sport channel for free with BT Broadband.

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May
14

BT Sport free with BT Broadband

Tuesday, 14 May, 2013

See how you can get BT Sport free with BT Broadband in time for the start of the football season, with 38 exclusive Premier League matches including 18 top picks.

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May
13

BT Sport Deal free with BT Broadband

Monday, 13 May, 2013

See how you can get BT Broadband from just £10 a month plus line rental and get the brand new BT Sport channels for free with exclusive Premier League football next season.

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May
3

Sky Original Bundle just £21.50 a month

Friday, 3 May, 2013

If you’re looking for a great value TV package that includes some great entertainment channels then look no further than the Sky Original Bundle for just £21.50 a month.

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May
1

Sky Bundles Half Price for 6 Months

Wednesday, 1 May, 2013

Get Sky TV half price at just £10.75 a month for the first 6 months with a free Sky+ Box and the Sky Entertainment Pack that includes some of the best entertainment channels like Sky 1, Sky Living and Sky Atlantic.

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May
1

BT Sport is free with BT Broadband

Wednesday, 1 May, 2013

Check out the new BT Sport channels which are available free to BT Broadband customers and offer 38 exclusive Premier League football matches next season.

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Apr
21

BT Sport free with totally unlimited broadband

Sunday, 21 April, 2013

Get BT Sports for free with the BT Unlimited Broadband package, with 38 exclusive Barclays Premier League matches next season including 18 top picks, Aviva Premiership Rugby and WTA Tennis.

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Apr
21

BT Unlimited Broadband free for 6 months

Sunday, 21 April, 2013

See how you can get totally unlimited BT broadband free for the first 6 months of an 18 month contract and then just £16 a month plus line rental of £15.45 from month 1.

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What is buffering and how can you reduce it?
Mar
25

What is buffering and how can you reduce it?

Monday, 25 March, 2013

We’ve all been there… you’re halfway into watching your favourite show, and just as it reaches the tensest moment, those little spinning circles of doom appear.
Buffering is a pain in the bum, but what causes it and how can you avoid it?

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May
24

Broadband Jargon Explained

Monday, 24 May, 2010

When all you need is to find a decent broadband provider, the last thing you want is to have to crack the code of tech-speak.
Get a full explanation of the most common pieces of broadband jargon you will encounter when comparing broadband packages online.

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